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    ***PIEE Maintenance Notice***

    Fedmall will be unavailable due to PIEE maintenance on 24-25 March (1900 – 0200 ET) FedMall will be offline during maintenance. The Customer Interaction Center (CIC) will not have access to FedMall.

    ***Rejected URL Errors***

    FedMall is implementing new security protocols. If you receive a rejected URL, please document and send the Support ID to F5 Support: F5support@part.net

    Did you Know: DLA Disposition Services offers a wide variety of serviceable property for free re-use through the Reutilization, Transfer, or Donation (RTD) programs. Property reutilized through Disposition Services is at no cost to the receiving DOD activity in most cases. In many cases there will be no shipping charge. For more information please visit www.dla.mil/ddsr.

    News and Announcements

    ***889 Compliance***

    FedMall is processing the 889 Compliance status for every commercial product. Non-Compliant Suppliers have already been marked and are identifiable with a red 889 icon in Commerce. Compliant products are identifiable with a green 889 icon. Products with no icon are 889 compliant but have yet to be processed and updated. Please look at the Quick Start Guide: 889 Compliance for more information.

    *** FedMall Training Webinars ***

    Training webinars are offered twice monthly. See webinar training schedule located in the Self-Help Section-"FedMall Webinar Schedule"

    *** Ability One Products ***

    Shoppers, please ensure the Ability One icon is displayed on products that are being purchased. Products with the term "Ability One" in the Part Name, Part Numbers, or Description fields with no Ability One icon are not authorized Ability One Products. Ability One Products are sorted to the top of search results, and on the left-hand side panel, the User can use the Ability One icon to filter products to show items with the Ability One Icon.

    *** Service Desks ***

    For FedMall Commerce Issues: Navigation, Ordering Assistance or Procedural issues please contact the DLA Customer Interaction Center at:

    • Toll Free: 1-877-352-2255 (1-877-DLA-CALL)

    • DSN CONUS/OCONUS: 877-352-2255

    For PIEE Registration / Login issues, contact the PIEE Help Desk:

    • PIEE help desk at 1-866-618-5988

    *** FedMall Outage and IT Issue ***

    • Toll Free: 1-844-347-2457

    • DSN CONUS/OCONUS: 312-850-0032

    ***Material Receipt Acknowledgement (MRA)***

    Required: Users are reminded to post their MRA’s following receipt of items. MRAs are required to properly close out orders. See instructions for posting MRA’s under the Quick Start Guides section of the homepage.

    Benefits: 1) Users can electronically monitor and account for DLA and DOD FEDMALL requisitions by indicating receipt of items they’ve received or not received; 2) Allows users to report order and shipment discrepancies and, in some case, informs DLA when to release payment to contracted vendors.

    FedMall has transitioned to the Procurement Integrated Enterprise Environment (PIEE) website!

    PIEE provides Single Sign-On (SSO) capability for its users, and FedMall can now be accessed via PIEE at https://piee.eb.mil/. We recommend that you bookmark this URL to access PIEE and FedMall.

    New PIEE and FedMall users will follow the PIEE registration and approval processes. Supervisor Approval and Government Administrator (GAM)/Contractor Administrator (CAM) activation will be required to gainaccess to FedMall.

    Please note the following:

    • Users must Login to PIEE using their CAC / PIV / ECA to access FedMall.

    • Users with existing PIEE accounts will have the FedMall Role added to their existing Roles.

    • PIEE users with Government Purchase Card (GPC) appointments will have the FedMall Role automatically added to their account.

    • Existing FedMall User Information to include user profile information, order history, payment methods, and FedMall permissions will be maintained and available in FedMall, including those users withinactive FedMall accounts as of mid-October.

    • New State–Local users requiring registrations in PIEE and FedMall will continue to follow the ‘FedMall State Government Registration Form’ instructions available under the FedMall Registration Forms. You will not be able to access PIEE or FedMall until the process is complete.

    • The existing FedMall landing page will continue to be available, but the ‘Sign In / Register’ link has been updated to ‘PIEE Single Sign On’ and will redirect you to PIEE to log in. However, FedMall announcements and quick start guides will continue to be maintained on the prior FedMall landing page.

    • New FedMall SSO migration and registration guides are available for reference on the FedMall landing page.

    *** FedMall Ordering Guidance ***

    D.7.11. Orders valued between the Micro-Purchase Threshold and $35,000

    D.7.11.1. FEDMALL customers will review the schedules of at least three (3) FEDMALL contractors, if available, for orders valued between the micro-purchase threshold and the contract’s maximum order amount ($35,000). The customer shall place its order with the contractor that can supply the item or items that represent the best value. In addition to price, when determining the best value, the customer may consider, among other factors, the following:

    • Item features required for effective mission performance;

    • Warranty considerations;

    • Delivery requirements;

    • Past performance;

    • Interchangeability;

    • Environmental and energy efficiency considerations;

    • Small Business considerations;

    • Special features of the supply or service required for effective program performance;

    • Trade-in considerations;

    • Probable life of the item selected compared to that of a comparable item; and

    • Maintenance availability.

    ***WEAPON SYSTEM DESIGNATOR CODE (WSDC) DISCREPANCY***

    The weapon system group code within FedMall, may display erroneous data. Customers are encouraged to review the WSDC within WebFLIS, as the authoritative source to ensure accurate assignment of weapon systems. The issue is within the Enterprise Data Warehouse (EDW) feed to FedMall and the EDW sustainment team is analyzing the root cause. DLA HQ-J341 is monitoring the problem and will provide an update when resolved. If further information is needed on the WSDC, please contact Mr. Greg Jackson, DLA HQ-Weapon System Manager, at Gregory.Jackson@dla.mil for FedMall issues, contact Ms. Lynn Thompson, DLA HQ FedMall Integrator at Lynn.Thompson@dla.mil.

    ***Government Purchase Card (GPC) Guidance effective August 13. 2020***

    GPC Cardholders must adhere to Governmentwide Commercial Purchase Card Guidance and the File Documentation and Transmission of Waiver Information related to Implementation of the Section 889(a)(1)(B) Prohibition on Contracting with Entities Using Certain Telecommunications and Video Surveillance Services or Equipment.

    To ease the implementation of these new requirements on the DoD workforce, Defense Pricing & Contracting (DPC) has developed a simple SAM lookup robotic process automation (RPA) capability specifically for provision 52.204-26. Please refer to the Instructional Guide for Robotic Process Automation Capability for Confirming Section 889 Prospective Offeror Responses in the System for Award Management at the link below.

    Please click here.

    Robotic Process Automation Capability for Confirming Section 889 Prospective Offeror Representations in the System for Award Management:

    Please click here.

    The below memorandums provide guidance on the use of Governmentwide Commercial Purchase Cards and the File Documentation and Transmission Waiver Information as they relate to the 889(a)(1)(B) of the National Defense Authorization Act for FY 2019, which prohibits contracting with entities using certain telecommunications and video surveillance services or equipment, effective August 13, 2020, as stated in Interim Federal Acquisition Regulation rule 2019-0009. For more information, please see the memorandum at the link below.

    Governmentwide Commercial Purchase Card Guidance Memorandum:

    Please click here.

    File Documentation and Transmission of Waiver Information on Section 889 Memorandum:

    Please click here.

    If you have additional questions regarding the implementation of Section 889(a)(1)(B) please contact your Government Purchase Card Lead for more information.

    ***COVID-19 Small Business Contractor Contingency Store***

    The Small Business Contractor Contingency Store is now open on FedMall. DoD Small Business government contractors are now authorized to purchase non-Medical Personal Protective Equipment (PPE) direct from suppliers with a government purchase card or corporate credit card. FedMall has numerous vendors with over 220 items for sale to meet your PPE needs. The offerings include cloth face masks, hand sanitizer, disinfecting wipes, protective gloves, gowns, face shields, thermometers, signage and other social distancing aids for the workplace. Please see the "Quick Start Guide - Contractor Contingency Store" and "Contractor Registration Form for Contingency" located on the bottom right of this page to get started today!

    ***COVID-19 Customer Support***

    NON-MEDICAL CLOTH FACE MASKS: The DLA Troop Support new National Stock Numbers are now available to receive orders.

    ***COVID-19 Customer Support***

    DLA Customers, please note that the recent COVID-19 pandemic has caused a larger than normal demand on Personal Protective Equipment to support worldwide, emergency efforts. However, DLA remains committed to supporting all of your requisitions in a timely manner. Please code your COVID-19 requisitions with the Joint Staff provided Project Code of 3AZ to identify your COVID-19 requests. DLA will use the Joint Material Priorities and Allocation Board (JMPAB) guidance to prioritize and release requisitions for Personal Protective Equipment with Hospitals, Emergency Units, Medical Units being considered first when sourcing these critical assets.

    Thank you for your understanding and patience as we combat COVID-19 and DLA remains fully committed to supporting our Warfighters and Customers globally.

    ***COVID-19 Customer Support***

    In support of COVID-19, there is potential that new NIINs may be loaded into FLIS and experience a time lag before they are seen in FedMall. Customers with MILSTRIP authority can use the MOES application within FedMall, WebReq, or the services system to place order as part of Order Fulfillment normal business practice.

    ***Prohibited Telecommunications and Video Surveillance Equipment or Services***

    Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. In accordance with FAR 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment the following companies and their subsidiaries fall under the above prohibition:

    - Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

    - Physical security surveillance of critical infrastructure and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities).

    ***Kaspersky Lab***

    Effective July 15, 2018, Federal Government customers SHALL NOT purchase KASPERSKY LAB hardware, software, or services developed by Kaspersky Lab or its related entities. Click here for additional information.

    ***Military Specification (MILSPEC) NSN Items***

    FedMall Customers: There are commercial and MarketPlace items on FedMall that may not be equivalent to Military Specification (MILSPEC) NSN items. In order to ensure that customers are ordering MILSPEC NSNs, customers should only purchase items that have the associated MIL icon in addition to the Credit Card CC icon. DLA does not consider items that do not display the MIL icon to be a “commercial equivalent."

    ***Release Notes FM 23.2.1***

    Click here to access the Release Notes for FM 23.2.1

    ***Attention: Avoid changing document/requisition numbers***

    FedMall creates unique document/requisition numbers for each item; FedMall also allows the customer to change the document numbers during checkout. Customers are reminded that each line item must have a unique document number; duplicate document numbers will be rejected.
    PLEASE NOTE: Changing the system generated Document Number may impact order processing. A document number must contain the requisitioning DODAAC, current 4 digit Julian date, and 4 digit control number. FedMall does not provide any error message if the user changes the format and it may be rejected by a downstream system.

    FedMall Customer and Supplier Information Page

    Latest information on FedMall can be found here: https://www.dla.mil/Working-With-DLA/Applications/FedMall/

    Contracting Office DoDAAC/AAC

    When registering a GPC, you will be requested to provide your Contracting Office's DoDAAC/AAC. It is the first six alpha-numeric characters of all contract numbers awarded by that office (i.e. SPE8EZ-17-V-0001; the DoDAAC would be SPE8EZ). When registering, if you do not know the DoDAAC there will be a link to a list of DoDAACs by Service/Agency (except Navy, Air Force, and DLA). If you need further assistance please contact your Supervisor, Billing Official, or A/OPC.

    ***SA-SOR REPORTS***

    SASOR data source conducts data updates between 0600-0900 ET. It is recommended that SASOR reports be run outside this refresh window.

    Military Uniform Special Measurement Orders

    Back Shirt Length has been added to special measurement shirts. Any questions on properly measuring for a specific garment should be directed to the Special Measurement/CAD office: TrpSptC&T-Patterns@dla.mil

    Attention ROTC Customers

    ROTC customers are reminded that they are not authorized to purchase boots where a Local Stock Number is listed. Please see the approved NSN's in Self Help

    Attention State and Local Wildland Fire Protection Program Customers

    State and Local Activity Address Code (AAC) Suspension. Effective January 1, 2016, state and local customers using the "12" series AAC to DLA equipment will see a cancellation code of "CQ" indicating the AAC is not an authorized user. To acquire an authorized AAC, please send an email containing your name, address, phone and AAC number to DLAWFPP@DLA.mil

    While we continue to make updates, if you experience problems with order submissions within the Fed Mall system, Emergency orders to include "Credit Card Orders for Wildland Fire Protection customers (Federal and State and Local) will be supported by the DLA Customer Interaction Center (CIC).

    Zero Search Results

    If you cannot find an item you are looking for, ensure that under "Select Store", FedMall is selected. Searching "Entire Site" only searches the store you are currently in. Services default to their service store ie Army Store, Air Force Store.

    Getting Started

    Getting Started as a Shopper

    If this is your first time on FedMall, start with the About FedMall page for an overview. More details about the registration process are available from our Customer Registration Quick Start Guide.

    Once you have registered, log on using the link in the upper right hand corner.

    Getting Started as a Supplier

    FedMall Suppliers now have their own dedicated Supplier Portal for managing their catalogs and viewing purchase orders. Visit the FedMall Supplier Portal for more information.

    Security Certificate

    If your web browser says that the connection is untrusted or there is a problem connecting securely to the website, you will need to install the new CA Certificate. The necessary DOD certificates can be installed via InstallRoot or PKI CA Certificate Bundles both of which can be found at https://public.cyber.mil/pki-pke/pkipke-document-library/?_dl_facet_pkipke_type=tools under the "Trust Store" tab.